Monday, January 27, 2014

From the Industrial Age to the Connection Age

From the Industrial Age to the Connection Age
- New paradigms for living and working -
Arnold Beekes





WTF! What is happening?

It is clear that we are in a period of time, which is called ‘transition’, the process or a period of changing from one state or condition to another. We are coming out of the Industrial Age (characterized by efficiency, repetition and thus standardization – building a ‘system of sameness’ in every aspect of life) into a new age, which some people call the Information Age. I am not sure about that name, Information Age, as I see information as, the enabler, rather than the purpose and intention in itself. I would like to call it the Age of Connection (characterized by creation, contribution and thus participation – building a ‘universe of uniqueness’), to be truly connected with ourselves, with others, animals and with nature.

But we are not there yet; we are really in this no man’s land, this limbo.

Some of the symptoms of this transition are:

-       High levels of stress and burn-out
-       Feelings of uncertainty, anxiety and discontentment have increased
-       1% of the people own the wealth in the world
-       Ten mega corporations control the output of almost everything you buy; from household products to pet food to jeans
-       Crises in may areas (economic, financial, climate change, poverty) are not being solved
-       Unemployment, especially for young people, is still increasing
-       Huge distrust in governments and Corporations
-       Education doesn’t meet the market’s needs
-       Discrimination (gender, age, race) is still alive


These symptoms indicate that applying the old rules of the Industrial Age to the new game of the Connection Age is not working!
Therefor we need to create,  learn and apply the rules of this new game. Instead of focusing what doesn’t work anymore, we need to build new ways of living and working, together.

So, how does this look? Here are some perspectives on the old and new paradigms of living and working.






LIVING, The Basics:

In the old society people are seen as customers, only. The essential promise of a consumer society is that satisfaction can be purchased. People have taken their identity from their capacity to purchase. Dissatisfaction is promoted as the basis for higher levels of consumption and production. The environment, nature is also being used as something, which can be ‘consumed’ in the process. A top-down, broadcasting approach is applied in most sectors of society. People are treated as passive recipients. Countries and companies are the main powers.

In the new society, people are seen as citizens, who collectively share the ownership of the wellbeing of everyone and every thing/being in society. Caring and sharing are the norm.  Each citizen is valued for his/her specific strengths and is encouraged to play an active role. The environment, nature is treated as a living organism, which is essential for our wellbeing and survival. People are treated as active contributors. Communities, cities and cyberspace are the main powers.



Paradigms - living
Industrial Age
Connection Age
Education
The focus is on memorizing, passing tests and compliance
Lifelong learning is the norm. The focus is on developing talents and especially creativity and critical thinking.

Transport
The car is the standard, which the infrastructure is supporting.
Public transport is the norm.

Healthcare
Focus on illnesses and treatments. The body is seen as a separate from the mind.
Focus on prevention. A holistic view on wellbeing is exercised.
Media
A top-down, broadcast approach. Limited access to content.

Social media is owned by the people and for the people.
Infrastructure
Politics and companies determine the availability.

Ownership is shared between all stakeholders.
Personal Development
Outside-in living, external locus of control (‘You’). Meeting expectations.

Inside – out living, internal locus of control (‘I’). Cherishing uniqueness.

Appearance
Conformity
Personality
Family
Marriage and children are the norm.

Individuality.

Friends
Local, in person meetings.
Global, cyber-meetings.

Hobbies
Limited in time, place and activity. Skills-based.



A variety, which changes frequently. Experience based.
Home
Family-based, in suburbs. Predefined architecture.
Individual/community occupancy, in cities. Custom –built.
Money
The main goal is to get as much as possible.
A means to an end. Wellbeing and happiness are the goals.
Relationship
Relations are standardized and commoditized.

Relations are valued and individualized.
Service
Volunteering is done after 5pm or retirement.
A social purpose is integrated in most activities.
Spiritual Development
A separate and private activity. Body-consciousness
A driving force in all activities. Soul-consciousness.
Food
Industrialized, globalized, non-organic, no sustainable processes.


Personalized, localized, organic, and sustainable.
Water
A limitless resource.
A limited, force of life.
Energy
Centrally provided. Fossil fuels – based.
De-centralized production of renewable energy.
Sport
For entertainment and for some people, a health/relaxation activity
An integral part of health and stress- management.



















WORKING, The Basics:

In the old economy, people are used, like parts in a machine, which should also generate a ROI. The name ‘Human Resources’ illustrates this. The focus is on repetitive execution and implementation, while increasing efficiency and minimizing risks and faults. Standardization (a ‘system of sameness’) is the main tool to accomplish this. The leaders determine what the employees should do. The creative powers of employees are not appreciated.  The environment is utilized, like any other resource. Sustainability is hardly integrated in pricing and supply-chain policies.
The employees are either experts or managers., within a certain domain/silo. Careers are the norm, from the start until retirement.

In the new economy, people are valued for their thinking powers and unique contributions. The name ‘Partners’ will be extended to all stakeholders, including (former) employees. The focus is on fulfilling the individual and collective purpose of the organization, while fully using the creativity and ingenuity of all people. A custom approach (appreciating a ‘universe of uniqueness’) both towards people and processes, is the norm. Learning from failures is understood to be an inherent part of learning. Creativity and innovation are mainstream activities. The environment is a precious and limited resource. Sustainability is fully integrated in all business practices.
The partners are experts, generalists and/or intrapreneurs, across all domains. Most work is project-based and has no geographical limitation.





Paradigms - working
Industrial Age
Connection Age
Purpose
To make as much profit as possible
There is meaning, a purpose in the organization and in the work itself

Work Definition
Work is performance only; work equals doing
Work is performance, learning and enjoyment; Work equals doing and being

Position
Managers are more valuable than employees
Everyone’s specialties are valuable
Knowledge
Managers have more experience and knowhow than  employees

Knowledge is more important than position
Management Style
Managers  give commands to employees on what, when and how to accomplish goals. Managers control employees

Managers coach their employees  as and when asked for. Employees determine how they will reach their goals. Employees are given responsibility and trust.
Employees
All employees have the same needs and behave in the same manner

Employees have different needs, especially per generation

Customers
Product out. Transaction focused
Needs driven. Life time value
Change
Managers determine what needs to be changed and drive change top down

There is a collective ownership and understanding of change

Performance Measurement
Managers measure the performance of employees; focus is on weaknesses and presence
Managers, team members and peers measure the performance of employees; focus is on strengths and merit

Rewards
People are only interested in their salary

Employees want more than a great salary.  They are interested in having a more fulfilled life, less stress, and more decision-making authority within their job
Metrics
Mainly financial; profit and shareholder value
People, planet, profit and stakeholder value
R&D
This is so crucial, that all has to be done inhouse
This critical activity needs external resources as well
Culture
Everyone should behave in the same way according to the culture

There is respect for each other’s difference. Ethics is the cornerstone.
Hiring
People are hired, based upon past job experience and fit into current job description
People are hired, based upon organizational and personal match of mission/vision/values, what their passion is and how they can contribute to organizational goals.
Workplace
The standard workplace is defined by managers
Employees define/design their own workplace
Working Hours
9-5, 40 hours per week, on-site
Defined by employees, based upon goals achievement, on-site or remote/mobile
Procedures
Procedures are mandatory
There are clear ‘rules of engagement’, rule 1= use your common sense
Workload
You have to be busy continuously
There is enough time for fun and relaxing, which generates new ideas as well
Training
There is limited room for professional development
If people grow (professionally and personally), the business grows
Promotion
You grow within a functional silo
You grow based upon results and added value
Job Titles
You work according to your job description
You work according to your (various) roles and goals
Information
Info is distributed according to your position
Info is distributed according to your needs
Retirement
After you are 65 years old

When you want to use the funds
Clothing
Your appearance should be in line with company rules
Your appearance is in line with your personal preferences.





And now?

Once, we know that we are in this transition; it is key to focus all our talents, strengths and values to create a new society, which is aligned with the basics of the Connection Age.
The main place to start is to connect with likeminded people in your (local and global) community, and to have dialogues  (online and in real life - IRL) about these new paradigms of living and working!!

The Connection Age Manifesto (see below) can serve as a guideline for this conversation.


“Newness is needed, everywhere! Past performance is no guarantee of future returns.”
Arnold Beekes

“The Connection Age Manifesto"
-21st century living and working-



Living
ü  I love myself first and foremost. Then I also love others, animals and nature. We are connected, always.
ü  I continuously develop my strengths and I only see strengths in others.
ü  Lifelong learning is the essential food for my brain and for my contribution to the wellbeing of society.
ü  I can change every aspect of myself, if I want to do that. Other people can choose to change themselves.
ü  I am a traveller in the journey of my life, so everything and everyone is dynamic. My passions, my interests, and my strengths continuously change.
ü  I am responsible for my own health and happiness.
ü  I take care of the earth. Sustainability is integrated in every aspect of my life.
ü  I have a solutions-mindset: I actively contribute to a caring community. Creativity is my birthright.

Working
ü  I work where my passion, my strengths and the market’s needs, meet.
ü  Generalists connect the dots, whereas specialists contribute their parts of the solution.
ü  Collaboration makes competition obsolete.
ü  Work always involves caring for others, animals and nature.
ü  Organizations and technology are facilitating the blossoming of the contributing individuals.
ü  Everyone is encouraged to participate. Everyone is unique and contributes, accordingly.
ü  Work is fulfilling and rewarding, so I only retire if I want to.
ü  My work has a positive impact, anywhere, anytime - as we are always connected.


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